Shipping & Delivery Policy

At BangladeshShrimps.com, we are committed to delivering your shrimp products quickly and safely. This Shipping & Delivery Policy outlines the terms and conditions regarding shipping, delivery times, and costs.

1. Shipping Locations

We offer both domestic and international shipping to bring our high-quality shrimps to your doorstep, wherever you are located.

• Domestic Shipping: We deliver within Bangladesh to all major cities and towns.
• International Shipping: We offer international shipping to select countries. For countries not listed at checkout, please contact our customer service team for further assistance.

2. Shipping Methods

We offer a range of shipping methods, including:

• Standard Shipping
• Express Shipping

Shipping times and costs vary based on the destination and chosen shipping method. The final shipping charge will be calculated at checkout.

3. Shipping Costs

Shipping costs depend on the following factors:

• Shipping method selected
• Delivery destination
• Weight and size of the order

We offer free shipping for orders over a certain amount within Bangladesh. For international customers, shipping fees will be calculated based on the weight and destination of the order.

4. Delivery Time

• Domestic Orders: Delivery within Bangladesh usually takes 3-5 business days, depending on the location and shipping method.
• International Orders: Delivery times for international shipments vary based on the destination, typically taking 7-14 business days. Customs processing may also affect delivery time.

Please note that these timeframes are estimates, and actual delivery may vary depending on factors like weather conditions, customs clearance, or carrier delays.

5. Order Processing Time

Orders are typically processed within 1-2 business days of receiving payment. We will notify you via email when your order has been shipped, and a tracking number (if available) will be provided.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number and link to track your package online. You can use this tracking number to check the status of your delivery. If you have any issues with tracking, please contact our customer service team.

7. International Customs and Duties

For international shipments, your order may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These fees vary depending on the destination country. We recommend checking with your local customs office for more information about these charges before placing your order.

8. Shipping Restrictions

Some products may be subject to shipping restrictions due to the perishable nature of the items, local regulations, or international laws. If any restrictions apply to your order, our customer service team will inform you before processing the shipment.

9. Delivery Issues and Delays

If there are any issues or delays with your shipment, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure your order reaches you as quickly as possible.

Please note that BangladeshShrimps.com is not responsible for delays caused by third-party carriers or customs processing.

10. Lost or Damaged Packages

While we take every precaution to ensure your order is delivered safely, in the event that your package is lost or damaged during shipping, please contact us immediately. We will investigate the issue and either provide a replacement or issue a refund, depending on the circumstances.

11. Contact Information

If you have any questions regarding shipping, delivery times, or costs, or if you experience any issues with your order, please feel free to contact us at:

📍 BRANDS MEGA LTD, Navana Tower, Level-18, 45 Gulshan Avenue, Gulshan-1, Dhaka-1212, Bangladesh.

12. Policy Updates

We may update our Shipping & Delivery Policy from time to time. Any changes will be posted on this page, with the updated date noted at the top of the policy. Please review this page periodically to stay informed of any updates.