Yes, we offer international shipping to select countries. If your location is not listed during checkout, please feel free to contact us, and we will assist you with your shipping options.

• Domestic Orders: Delivery typically takes 3-5 business days within Bangladesh, depending on your location.
• International Orders: Delivery times may range from 7-14 business days, depending on the country and customs processing.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

We accept a variety of payment methods to make your shopping experience as convenient as possible:

• Credit/Debit Cards: Visa, MasterCard, American Express.
• Bank Transfer
• Mobile Payments: Bkash, Nagad, Rocket (for Bangladesh customers).
• Cash on Delivery (COD): Available for domestic orders in select locations.

Yes, buying online with us is safe. We use industry-standard encryption and security protocols to protect your personal information and payment details. Our website is equipped with SSL (Secure Sockets Layer) technology, ensuring your transactions are safe and secure.

Placing an order on our website is simple:

1. Browse our products and add your desired items to the cart.
2. Once you’re ready, proceed to checkout and enter your shipping details.
3. Select your preferred payment method and complete the transaction.
4. After successful payment, you will receive an order confirmation email with your order details and tracking information.

If you need to cancel or change your order, please contact us immediately at our customer service. We can only make changes or cancellations if the order has not yet been processed or shipped. Once an order is dispatched, we cannot modify or cancel it.

No, you do not need an account to place an order. You can complete your purchase as a guest. However, creating an account will allow you to track your orders, save your shipping details, and enjoy faster checkouts on future orders.

After your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on the carrier’s website. If you have any trouble tracking your order, please contact our customer service team for assistance.

If you’re not satisfied with your purchase, we offer a return and exchange policy. To return a product:

1. Ensure the product is unused, unopened, and in its original condition.
2. Contact our customer service within 14 days of receiving your order.
3. We will provide instructions for returning the product, including the return address and any necessary labels.
4. Once we receive the returned item, we will process your refund or exchange as per your request.

Please note that shipping fees for returns are the responsibility of the customer, unless the item is defective or incorrect.